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Terms & Conditions

Movereza Terms of Service

Effective Date: September 15, 2026

This website is operated by Movereza. Throughout the Site, the terms “we,” “us,” and “our” refer to Movereza.

By visiting www.movereza.com, using our services, or purchasing products from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on our website.

Please read these Terms carefully before using the Site. If you do not agree with these Terms, you should not access the Site or use our services.

1. Online Store Terms

By using this Site, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where applicable.

You may not use our products, website, or services for any unlawful, fraudulent, or unauthorized purpose.

You must not transmit viruses, malware, harmful code, or any material designed to disrupt or damage the Site.

Violation of these Terms may result in suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to any person where reasonably necessary, including in cases involving fraud, abuse, suspicious transactions, or violations of these Terms.

Your information may be transmitted across different networks as necessary to operate the Site and fulfill orders.

Payment information is handled through secure payment providers and is protected during transmission.

Section headings are provided for convenience and do not affect the interpretation of these Terms.

3. Accuracy of Website Information

We make reasonable efforts to ensure that information on the Site is accurate and current.

However, product descriptions, images, specifications, pricing, availability, or other information may occasionally contain errors or omissions.

Information provided on the Site is for general informational purposes and should not be relied upon as the sole basis for important decisions.

We reserve the right to correct errors or update information when necessary.

4. Products, Prices, and Availability

Product prices, descriptions, availability, and promotions may change without prior notice.

We reserve the right to:

  • Modify product prices

  • Discontinue products

  • Limit quantities available for purchase

  • Restrict sales to certain locations

  • Refuse or cancel orders where reasonably necessary

Prices shown on the Site may not include duties, taxes, or other charges unless otherwise stated.

5. Product Information

Some products may be available exclusively through our online store and may be offered in limited quantities.

We make reasonable efforts to display product images, colors, sizes, and details accurately. However, actual appearance may vary slightly depending on your device, screen settings, manufacturing variations, or product updates.

Product descriptions are intended to explain general features and intended everyday use.

Unless explicitly stated otherwise, information on our website is not intended to replace professional medical advice, diagnosis, or treatment.

6. Orders and Billing Information

You agree to provide accurate, complete, and current information when placing an order.

This includes your:

  • Name

  • Billing information

  • Shipping address

  • Email address

  • Phone number

  • Payment information

You are responsible for ensuring that the information provided is correct.

We reserve the right to cancel, reject, or limit an order if we reasonably believe it may involve fraud, unauthorized resale, payment issues, pricing errors, or other suspicious activity.

7. Payment

Payments may be processed through third-party payment providers.

Depending on the options available at checkout, payment methods may include credit cards, PayPal, or other supported payment services.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Movereza does not generally store complete payment card information.

8. Shipping and Delivery

Shipping times provided on the Site are estimates and are not guaranteed delivery dates.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Customs procedures

  • Carrier delays

  • Weather conditions

  • Incorrect delivery information

  • Local delivery restrictions

  • Public holidays

  • International transportation delays

Please review our Shipping Policy for additional information about order processing, estimated delivery times, and tracking.

9. Returns and Refunds

Returns, refunds, exchanges, and cancellations are subject to our Return & Refund Policy.

Customers are responsible for reviewing applicable return conditions before sending products back.

Certain opened, used, personalized, hygiene-related, or wearable products may not qualify for return where permitted by applicable law.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded.

10. Third-Party Tools and Services

We may provide access to third-party services, platforms, applications, or tools.

These services are provided by independent third parties and may be subject to their own terms and privacy policies.

We do not control and are not responsible for the availability, content, operation, or practices of third-party services.

Your use of third-party services is at your own discretion and risk.

11. Third-Party Links

The Site may contain links to websites operated by third parties.

Movereza does not control third-party websites and is not responsible for their:

  • Content

  • Products

  • Services

  • Security

  • Privacy practices

  • Terms and conditions

You should review the policies of third-party websites before completing transactions or providing personal information.

12. Reviews, Comments, and User Submissions

If you submit reviews, comments, feedback, photographs, suggestions, or other content to us, you confirm that you have the right to provide that content.

You must not submit content that:

  • Violates another person's intellectual property rights

  • Contains unlawful or abusive material

  • Contains malware or harmful code

  • Is intentionally false or misleading

  • Violates applicable law

Where legally permitted, you grant Movereza a non-exclusive right to use submitted content for business, promotional, customer service, and website purposes.

13. Personal Information

Your submission and use of personal information through the Site is governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, share, and protect personal information.

14. Errors, Inaccuracies, and Omissions

Occasionally, information on our Site may contain errors relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping charges

  • Delivery estimates

  • Product availability

We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.

If an order is canceled after payment due to an error on our part, the applicable payment will be refunded.

15. Prohibited Uses

You may not use the Site or its content to:

  • Violate applicable laws or regulations

  • Infringe intellectual property rights

  • Harass, threaten, abuse, or discriminate against others

  • Submit fraudulent or misleading information

  • Upload viruses, malware, or malicious code

  • Collect personal information without authorization

  • Send spam or unsolicited messages

  • Scrape or interfere with Site functionality

  • Attempt unauthorized access to our systems

  • Circumvent Site security features

  • Engage in fraudulent or deceptive activity

We may suspend or terminate access for violations of these requirements.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Site will always be uninterrupted

  • The Site will always be error-free

  • All information will always be complete or current

  • All services will be available in every location

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Movereza will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Site, products, or services.

This may include loss of profits, business opportunities, data, or other indirect losses.

Where applicable law does not permit certain limitations of liability, those limitations will apply only to the extent legally permitted.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold Movereza, its affiliates, partners, service providers, employees, and representatives harmless from claims, liabilities, losses, or expenses arising from:

  • Your violation of these Terms

  • Your unlawful use of the Site

  • Your infringement of third-party rights

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

20. Termination

We may suspend or terminate access to the Site if you violate these Terms or misuse our services.

Termination does not affect any rights, obligations, liabilities, or payment responsibilities that arose before termination.

21. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies referenced on the Site, constitute the agreement between you and Movereza concerning your use of our website and services.

22. Governing Law

These Terms are governed by the applicable laws of the People's Republic of China, without prejudice to any mandatory consumer protection rights you may have under the laws of your country or region.

23. Changes to These Terms

We may update or revise these Terms from time to time.

Any updated version will be posted on this page together with a revised effective date.

Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms, where permitted by applicable law.

24. Contact Information

If you have questions about these Terms of Service, please contact us:

Movereza Customer Support

Email: support@movereza.com
Phone: +86 139 7979 2752
Website: www.movereza.com
Registered Address: China Merchants Park, No. 288 Hanjiangcheng Avenue, Hubei, China